Return & Exchange

Return & Exchange Policy

At MADDY MART, we want you to receive your order in good condition and as expected. Please read our return and exchange policy carefully before placing your order.

Change of Mind

We do not accept returns or exchanges if you simply change your mind after receiving the product. Please make sure you review the product details before placing your order.

Damaged or Non-Working Products

If your product arrives damaged, defective, or stops working, we will gladly facilitate a return or exchange, subject to verification of the issue.

To request a return or exchange:

  • You must contact us within 48 hours of receiving your order.

  • Please provide a clear video showing the product and the issue.

  • Requests made after the 48-hour period cannot be processed.

  • Our team may review the provided video and product details before approving the return or exchange.

How to Contact Us

For return or exchange assistance, please contact MADDY MART:

Email: maddymart7@gmail.com
WhatsApp: +923173079581

Please include your order details and a video of the product issue when contacting us so we can assist you as quickly as possible.

MADDY MART reserves the right to verify the reported issue before approving any return or exchange.