01
What is MADDY MART?
MADDY MART is an online store based in Pakistan, offering a variety of unique and useful problem-solving products designed to make everyday life easier and more convenient.
02
Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) across Pakistan. You can place your order without making an advance payment and pay when your order is delivered.
03
How long does delivery take?
Our standard delivery time is approximately 3–5 business days, depending on your location. In some cases, delivery may take longer due to courier delays, remote locations, weather, or other unforeseen circumstances.
04
Do you deliver all over Pakistan?
Yes. We offer delivery services across Pakistan, subject to courier service availability in your area.
05
Do I need to pay in advance?
No. MADDY MART operates on a Cash on Delivery (COD) model, so you can pay when you receive your order.
06
Can I return or exchange my order?
Yes, we offer a 48-hour return and exchange policy for eligible issues. If your product arrives damaged, defective, or stops working, please contact us within 48 hours of receiving your order.
07
What if I change my mind after receiving the product?
Returns or exchanges are not accepted simply because you have changed your mind. Please review the product information carefully before placing your order.
08
What should I do if I receive a damaged or defective product?
Please contact us within 48 hours of receiving your order and provide a clear video showing the product and the issue. Our team will review the issue and assist you with the return or exchange process.
09
What information do I need to provide when contacting you?
To help us resolve your issue quickly, please provide your order details and a clear video or relevant information showing the problem with your product.
10
How can I contact MADDY MART?
You can contact us through Email: maddymart7@gmail.com or WhatsApp: +923173079581. Our team will be happy to assist you with your questions, orders, delivery concerns, returns, or exchanges.
11
Can delivery take longer than 3–5 business days?
Yes. While our usual delivery time is 3–5 business days, occasional delays may occur because of courier operations, location, weather conditions, holidays, or other unforeseen circumstances.
12
How can I place an order?
Simply browse our products, select the product you want, add it to your cart, and proceed to checkout. Enter your correct contact and delivery information and select Cash on Delivery where available.